Southwest Airlines - Using Human Resources for Competitive Advantage
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Title: Southwest Airlines - Using Human Resources for Competitive Advantage

Essay Details:

Subject: Technology
Author: Josette R
Date: March 21, 2015
Level: University
Grade: A
Length: 3 / 611

Essay text:

By using a single type aircraft, the company has save on maintenance and training costs, which also has contributed to the company's immaculate safety record. Southwest's strategy of short-haul, point-to-point flights using less congested airports have contributed greatly to the airline's efficiency. A significant cost saving factor is the productive and motivated workforce. In 1991, with reference to industry standards, Southwest had fewer employees per aircraft (79 versus 131), flew more passengers per employee (2,318 versus 848) and had more available seat miles per employee (1,891,082 versus 1,339,995)...

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